Reseller commission
Know what you earned and what produced it.
Where a TopupNaija reseller transaction qualifies for commission or another eligible earning, the important thing is not only seeing a balance.
You should also be able to understand where the credit came from.
Commission should be understandable
A reseller business is easier to manage when earnings are not buried inside unrelated transactions.
TopupNaija is designed to keep available earning information connected to the account and underlying transaction records where the programme supports it.
That makes it easier to review your reseller activity over time.
Commission is based on current programme rules
Do not assume that every product earns the same commission.
Do not assume a rate shown previously will apply forever.
Commission eligibility, rates and treatment may depend on the product and the programme rules currently available to your account.
Always use the live TopupNaija reseller information as your reference.
What to review
When commission information is available, you should be able to understand things such as:
- The eligible transaction
- The associated commission or earning
- When the transaction occurred
- The relevant transaction reference
- The recorded commission activity
The exact information displayed depends on the reseller programme and account experience currently available.
Commission is not the same as total business profit
This distinction matters.
Your TopupNaija commission is one part of your reseller economics.
Your actual business profit can also be affected by:
- Your selling price
- Your operating costs
- Advertising expenses
- Customer support costs
- Staff costs
- Refunds or adjustments
- Other business expenses
Do not treat every commission credit as total business profit.
Keep your own records too
Even if TopupNaija provides commission history, your business should still maintain its own simple financial records.
Record what customers paid, what services were processed and what you actually earned after costs.
That gives you a more accurate view of whether the business is growing.
What if a commission looks wrong?
Start with the relevant transaction.
Confirm that the transaction meets the current reseller programme requirements.
If you still believe the commission information is incorrect, contact support with the transaction reference and a clear explanation.
Do not send your password or account PIN.
Your earnings should have a trail.
Review your eligible reseller activity and keep your own business records alongside it.